COURSES OFFERED

 LIFE SKILLS TRAINING COURSES

Basic Financial Life Skills

The course focuses on how to draw up a budget; manage monthly finances and how to operate a bank account. The course also covers loans and the implications of borrowing from loan sharks.

Advanced Life Skills

This course focuses on purchasing a motor vehicle or house or another form of asset. It explains how to invest for the future as well as how to finance purchases.

Communication

The course focuses on written, verbal and non-verbal communication. Its aim is to assist learners to communicate better in both business and in their personal lives.

Understanding Business

This course focuses on why businesses exist and how they are run. It explains to learners that a business incurs costs and expenses during its daily running. It takes learners through the business process from the business inception right through to the operational stage.

Basic Problem Solving

This course provides learners with the skills to tackle and solve problems in business as well as in their personal lives. The course tries to get learners to think in a creative manner as well as follow a structured route.

Housekeeping

The course explains the requirements for good housekeeping as well as the dangers of poor housekeeping. It further explains how good housekeeping benefits employees and the organization.

Health and Safety

Legislation puts the onus on employers to ensure that the work environment is safe. It further places duties on employees. The courses aim is to assist the employer with complying with its legal obligation. It educates employees and assists them with loss prevention. The courses key is that every injury can be avoided. It demonstrates to employees how to prevent injuries and accidents.

Supervisory Skills

The courses focus is on the first line manager. Some of the topics covered are responsibility, leadership and delegation. The course provides supervisors with the skills to perform their jobs better and with more confidence.

Advanced Problem Solving

The course is geared toward practical problem solving. It assists participants with solving complex problems and gives them the tools to find solutions. The course forces participants to be creative and assist them with broad thinking.

Developing Teams

The course has two elements to it. The first element provides the tools in order for teams to develop and to function as a unit. The second element eliminates any friction or conflict that may exist within the team.

 MANAGEMENT TRAINING COURSES

Supervisory Skills

The courses focus is on the first line manager. Some of the topics covered are responsibility, leadership and delegation. The course provides supervisors with the skills to perform their jobs better and with more confidence.

Advanced Problem Solving

The course is geared toward practical problem solving. It assists participants with solving complex problems and gives them the tools to find solutions. The course forces participants to be creative and assist them with broad thinking.

Communication

The course focuses on written, verbal and non-verbal communication. Its aim is to assist learners to communicate better in both business and in their personal lives.

Advanced Problem Solving

This course focuses on why businesses exist and how they are run. It explains to learners that a business incurs costs and expenses during its daily running. It takes learners through the business process from the business inception right through to the operational stage.

Developing Teams

The course has two elements to it. The first element provides the tools in order for teams to develop and to function as a unit. The second element eliminates any friction or conflict that may exist within the team.

Disciplining employees

The course teaches the learner how to conduct a disciplinary hearing and how to ensure that the hearing is both substantively and procedurally fair.

Conflict Management

The learner is taught how to deal with conflict and to ensure that conflict is resolved in manner that enhances relationships rather than destroys relationships.

Change Management

Nothing stays the same and during the program participants gain experience in dealing with change. It provides the necessary skills to ensure that instability is minimized with the change program.

Advanced Problem Solving

The course is geared toward practical problem solving. It assists participants with solving complex problems and gives them the tools to find solutions. The course forces participants to be creative and assist them with broad thinking.

Time Management

Most stress is a result of people chasing the clock. The key focus of this program is to provide participants with the necessary skills to manage and plan their time.

Leadership Training

The course looks at the key elements of good leadership. It provides learners with the key concepts of leadership and instills leadership values into participants.

Motivation

The program’s initial focus is on self - motivation. It then moves onto the motivation of others. It looks at how to motivate subordinates. It also demonstrates that money is not always the best motivator and that there are other ways of motivating subordinates.

How to use employee creativity - Suggestion Schemes

The employee forming the job function knows the job better than anyone else. They are therefore the best source for suggestions being made that could make their job easier, provide more productivity or even save the company money. The program looks at how to implement and manage suggestion schemes.

Strategic Management

This program is aimed at an advance level and looks at how to manage the business with a view on the future. Too often the basic elements are overlooked which result in either a missed opportunity or which places the business at a disadvantage.

Report writing

Communication in business is key and the program looks at the writing of reports. It ensures that participants are able to write reports in an unambiguous manner and with clarity.

Individual Performance Reviews

The best way of managing employees is through an objective manner. The performance appraisal removes the element of subjectivity from employee evaluation. Well documented.

Staffing Reviews

This program is used as a strong management tool to ensure that adequate planning is completed annually for identifying staff replacement and back-up support internally to assist with the manning and management of the business.

 GENERAL COURSES

Cultural Diversity (all levels)

This program enhances the elements of respect and understanding different cultures within a business environment. It is a reality of our diverse workforce that employees have to work together and respect one another for differences. Employees are provided with a handbook with practical exercises for future reference.

Interviewing Skills

The program addresses the fundamental skills required by a manager and or supervisor to perform an effective job interview.

Report Writing

Reports are an effective way of communicating. Often neglected because the employee does not know where to begin. A short practical intervention to understand and learn how to write a good report.

Supervisor In-basket and Assessment

The course covers the following five areas, an in-basket exercise, Problem Solving, Mechanical and Related Exercise, Conflict Handing and Disciplinary Code Application. It is customized to the business needs and real examples are focused on. Reports are provided.

Employee Satisfaction Survey

A true reflection of how employees view the Company. A short intervention which can be used as an excellent Management tool to find areas to improve on and build stronger employer/employee relationships.

Mentorship Training

The course trains senior managers and managers with the skills to be an effective Mentor. A process that is value adding.

Teambuilding

The get the team to work as a unit, be productive and provide each other with support and assistance. The only way for this to be achieved is for all members to have an understanding of each other, their strengths, weaknesses, likes, dislikes to name a few. It is also imperative that problems are identified acknowledged and a solution found. A follow up session is built into the program to ensure its success.

The business specializes in writing of Job Descriptions at all levels, Succession Planning and Job Grading for Operator levels.